Who We Are
At DESS, we take pride in providing personalized support for Dental Service Organizations across the country. Our team is strategically structured to ensure every client receives dedicated, localized expertise.
Meet Your Key Account Manager

Shawn.kim@Dess-usa.com
Direct: 689-278-3732
Shawn is a bilingual sales professional with 25+ years of experience, including 7+ years in the dental industry. Specializes in partnering with DSOs to drive growth, improve ROI, and implement implant solutions—from supporting general practitioners to advanced cases with oral surgeons. Shawn focuses on enhancing efficiency, profitability, and sustainable growth and success!

michael.pristo@dess-usa.com
Direct: 858-699-4656
Michael is a seasoned sales and management executive with more than 30 years of experience in dental and medical sales. Known for his results-oriented leadership, he has a proven track record of driving growth, increasing market share, and consistently surpassing sales goals. Michael specializes in consultative selling, territory expansion, strategic account management, and leading high-performing teams. He is dedicated to improving efficiency, profitability, and sustainable growth in collaboration with his DSO partners.
Why Choose DESS Account Managers?
Our account managers act as an extension of your team, providing:
- Hands-on guidance for product selection and integration.
- Dedicated support for inventory management and supply chain optimization.
- A consultative approach to achieving your organization’s goals.